Partnering with Patients and Families
At Joe DiMaggio Children's Hospital, we promote a patient- and family-centered care approach to healthcare (PFCC). PFCC, which refers to the planning, evaluating and delivering of a patient's care, is a mutually beneficial partnership between health care providers, patients and their families. Under the PFCC philosophy, patients, their families and health care professionals are true partners, working together to best meet the needs of the child.
Patient- and Family-Centered Care Means:
- Understanding and respecting patients' cultural traditions, personal preferences and values, family situations and lifestyles
- Giving patients and their families the opportunity to make choices about many aspects of their care, and the care delivery process
- Involucrar a los pacientes y a sus seres queridos como partes del equipo de atención, colaborando con los profesionales de atención médica en la toma de decisiones clínicas
- Putting responsibility for important aspects of self-care and monitoring in patients' hands-along with the tools and support they need
- Garantizar que las transiciones entre proveedores, departamentos y entornos de atención médica sean respetuosas, efectivas y estén coordinadas
- Aporte de los Consejos Asesores del Paciente y la Familia
PFCC Resources at Memorial Healthcare System
El Memorial Healthcare System cuenta con Centros de Recurso para el Paciente y la Familia that provide practical health-related information, hospitality services and community information and support. These Resource Centers, as well as many of our hospital policies, have been created with direct input from our Patient and Family Advisory Councils.
The Patient and Family Advisory Council
As a consumer of health services, your observations about what works for you and your family are powerful tools for enhancing the quality of Memorial Healthcare System. We encourage you to join our Patient and Family Advisory Council where you can help us design programs and services that meet real healthcare needs as defined by patients and families. For more information, call 954-265-3000

